Refund and Return Policy for Jeanpaullespagnard.com
Thank you for shopping with us! If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 14 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You will need to provide a receipt or proof of purchase.
Non-returnable items
Certain items cannot be returned, including:
- Gift cards
- Downloadable software products
- Items marked as final sale
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Exchanges
If you wish to exchange an item for a different size or color, please return the item and place a new order.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
How to initiate a return
To initiate a return, please contact us at info@jeanpaullespagnard.com with your order number and the reason for your return. We will provide you with further instructions.
Contact Us
If you have any questions regarding this Refund and Return Policy, please contact us at info@jeanpaullespagnard.com.